Frequently asked questions

Use the “I don't know” option in the form and we calculate your chart with 12:00 noon. In most charts, your type, strategy and authority are stable across several hours, so the core reading usually holds. If you find your exact time later (birth certificate, hospital record, family), you can create a fresh chart with it in two minutes.

Your birth details (date, time and place) to calculate the chart, your first name to address you, and your email if you leave it to receive your chart. Payments are processed by Stripe — we never see your card number. Full detail in the Privacy Policy.

No — it's a website. It works in any modern browser, on your phone or your computer, with nothing to download. Your account works across all your devices.

A horoscope makes predictions. Innerify doesn't. Your chart is a fixed map based on the planetary positions at the moment you were born, and the reading is about how you function — decisions, energy, relationships — not about what will happen to you. Human Design is a self-knowledge framework: it is not a science, not medicine and not therapy.

One click in Settings, at any time — including during the 7-day trial. No phone calls and no retention forms. If you prefer, write to support@innerify.co and we do it for you.

No. The plan is monthly and you can cancel whenever you want. If you cancel, you keep access until the end of the period you already paid for.